Privacy Policy
How Lexidome collects, uses, stores, and protects information when you visit our website or contact our team.
1Information we collect
We may collect personal and technical information, including your name, email, phone number, company details, project details, and any message you send via live chat, WhatsApp, or forms.
We may also collect usage analytics such as browser type, device type, pages visited, referral source, and session behavior for site performance and improvement.
2How we use your information
- Respond to inquiries and provide project consultation.
- Deliver software services and support communication.
- Improve website experience, security, and performance.
- Send relevant updates only when you request or consent to communication.
3Legal basis for processing
Depending on your location, we process data based on one or more of the following: consent, legitimate interests, contractual necessity, or legal obligations.
4Third-party services
We may use third-party tools for live chat, messaging, analytics, and hosting. These providers may process information on our behalf according to their own privacy terms. Current examples may include tawk.to, WhatsApp, cloud hosting, and analytics providers.
6Data retention
We retain personal data only as long as necessary for the purpose it was collected, legal compliance, dispute resolution, and business record-keeping.
7Data security
We use reasonable administrative, technical, and organizational safeguards to protect personal data. No system is perfectly secure, but we continuously work to maintain strong protection practices.
8Your rights
Depending on applicable law, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your data. To submit a request, contact us through the website contact channels.
9International transfers
If data is transferred across borders, we take reasonable steps to apply appropriate safeguards consistent with applicable legal requirements.
10Children's privacy
Our website and services are not intended for children under 13 (or equivalent local age threshold), and we do not knowingly collect personal data from children.
11Policy updates
We may update this policy periodically. Updates are posted on this page with the latest effective date.
12Contact
For privacy-related questions, contact Lexidome through our contact page.